Refund Policy

Due to COVID-19 we are unable to process returns or exchanges at this time. This is to ensure the safety precautions set in place to prevent the spread of the virus. When choosing your item please read the description. Feel free to contact us for any return question info@thechateaudream.com. 

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.